Pastoral Care & Bereavement Support

At the Toowoomba Hospice we have a Pastoral Care Team who are qualified and have extensive experience in Pastoral Care in general and Palliative Care in particular.

We acknowledge that your decision to come to Hospice, or to bring your loved one to Hospice for end-of-life care can be a daunting and emotional time. As a family member/friend you may experience guilt especially if you have been caring for your loved one at home. Hospice provides a place where we become the carers and you can hand over your responsibilities to our staff and concentrate on being the family member/friend.

We work with compassion, common sense, empathy, integrity and respect. Our aim is to ensure that our clients and their families and friends feel comfortable and safe. We work as a team with the Nurses who support your medical and nursing needs while Pastoral Carers support your emotional and spiritual needs.

The Pastoral Carer’s role is: Spiritually - to explore your agenda. To support and offer resources that support your specific cultural, ecumenical or spiritual beliefs and needs. Emotionally - to listen to your story, to get to know your family/friends. What and who is important to you. What gives you pleasure.

Throughout your time with us our Pastoral Care team provide visits as required. We strive to build trust with our clients

and their families/friends. We provide support and ascertain

their care needs up to twelve months. During the year we

organise specific functions ‘Honoring Our Loved Ones’ when

families/friends are invited to attend a time of reflection,

honoring and support.

It is our privilege to offer our support at this time when you are

probably feeling vulnerable.

Pastoral Care Coordinator:             Sue Thönell 

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